شركة الخدمات الآمنة لصناعة البرمجيات
Secured Services Systems

Call Center Portal

 

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Call Center portal is an internal site for the Call Center department employees developed to supply the employees with latest news, circulars and other services.
The portal shows the department news, the information of new hired employees and the latest updates. It also shows a monthly best employee in the department depending on specific factors being taken into consideration by the administrators.
Call Center portal shows circulars for the employees, that include important information for them as their character is an employees. Employees can share their opinions and comments on news and circulars by writing a comments in the appropriate space.
Call Center portal has search engine that enabels the employees to search through the portal for latest updates, news and circulars in a much easier mode. Also it provides voting section for employees opinions poll about important topics for them and their department to improve the quality of work.

Features

Employees Mangement

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The feature provides the ability to show new hired employees, monthly best employee and the latest news.

Circulars

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The feature provides the ability to show circulars for the employees, that include important information for them, and they can share their comments on it .

Voting

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The feature allows the employees to share their opinions by voting on questions that are important to them and to improve the working invirnoment and make them more comfortable.

Latest News

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The feature provides the ability to show latest news for the employees services, and they can share their comments on it .

Search Engine

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The feature provides the ability to search through the portal for latest updates, news and circulars in a much easier mode.

Setting

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The feature allows the admin to manage the portal content in an integrated portal envirnoment. Also it provides the ability to follow-up interacion lists.

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Headquarter

Jordan – KSA